Frequently Asked Questions
Planner
1. What comes with The Content Planner?When you purchase The Content Planner, it comes with 1 x Outside storage box, The Content Planner, 2 x 'Stick to Your Plan' social media sticker sheets, 1 x coordinating 'Match Your Months' sticker sheet and 2 x Gold camera paper clips. Additional sticker sheets, the matching Gold Diamond Pen and Zebra Mildliners are sold separately.2. Is the planner dated?No. For the most flexibility in your planning, the monthly spreads are fillable. You set the start date and write in the months and dates. Every planner includes a 'Match your Months' sticker sheet with all the monthly stickers and page tabs for easy setup.3. How many months does the planner cover?The Content Planner covers 15 months of planning.4. Can I plan for multiple businesses and accounts in one planner?Absolutely! To plan for more than one social account or business, simply color code your writing or use our dedicated Color Coding Sticker Set to visually organize your planning by color. You can also dedicate one spread per client per month. We recommend a maximum of 3 accounts or businesses per planner.Shipping
1. How much is shipping?$USD Rates | 1 PLANNER | 2 PLANNERS | 3+ PLANNERS |
CANADA | $10 | $12 | $20 |
UNITED STATES | $10 | $12 | $20 |
REST OF THE WORLD | $18 | $25 | $36 |
CANADA | UNITED STATES | REST OF THE WORLD |
Up to 5 business days | Up to 7 business days | Up to 21 business days |
In rare cases, the driver can sometimes scan the package too early, so you're welcome to wait one business day to see if the package will show up. If you have proof that your package has been stolen, an insurance claim can be submitted with the shipping carrier. The Content Planner Inc. is not responsible for stolen packages.
Returns
What is your return policy?If you're not completely happy with your purchase, you're welcome to return your Content Planner and receive a refund. You'll be reimbursed the total dollar amount of your order before shipping less a 10% restocking fee.The refund amount will be returned back to your original method of payment after the warehouse successfully receives your returned package and confirms all the necessary components have been included. The Content Planner must be in sellable condition in order to be reimbursed.
Affiliate Program
I want to help spread the word about The Content Planner. Are you interested in collaborating?Yes! We would love for you to share The Content Planner with your audience. Register for our Share the Love Rewards Program and earn a percentage of each sale you refer in cash or receive a free Content Planner.Still have questions?
We're here to answer them.
Email Customer Support directly at support@thecontentplanner.com.
Please expect a response within 2 business days.
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